*Prices include taxes unless stated otherwise.

Unlimited Domestic Calls*1

The Super Communication App

Rakuten Link

Enjoy Free Calls, Easy Payments, and Earn
Points – All in One App!

Supports iPhone only. *2

*Not applicable to “Rakuten SAIKYO Plan (Data Type)”.
*1 Calls to certain numbers (starting with 0570, etc.) and special numbers (188) are not eligible for free calls. A fee of 22 yen per 30 sec. applies when not using the app. Refer to the list of ineligible numbers.
*2 iPad and iPod touch are not supported.
*Regularly update to the latest version of the Rakuten Link app for optimal functionality. Check each store for the most recent version.
*Be aware that some product features may be unavailable with outdated software. If your Rakuten Link Android app version is not up-to-date, you may lose access to some functions.
*Users not updated to version 2.9.0 or later of the Rakuten Link Android app may receive calls via the standard Android phone app instead of Rakuten Link due to system changes.

Rakuten Link App Features

Unlimited Free Domestic Calls
Even with Non-Rakuten Link Users
Simply dial using Rakuten Link, and your existing phone number will be displayed to the recipient. Enjoy free calls to mobiles and landlines of any carrier within the country.*1
Economical International Calls
Make free calls to Japan from eligible overseas countries and regions.*3
Calling Charges Details Eligible Overseas Countries and Regions
*3 Authenticate Rakuten Link in Japan before traveling; authentication might not be possible in some overseas areas. Calls are possible only from certain countries/regions or via Wi-Fi in others. International roaming does not consume data capacity. Emergency calls in the destination country cannot be made via Rakuten Link international roaming (see international roaming details). Service areas, terms, and fees for international roaming, calls, and unlimited international calls are subject to change. Please be aware in advance.

Free Messaging
Rakuten Link users can send and receive messages, photos, videos, files, and enjoy group messaging with up to 100 people.
SMS Charges for Non-Rakuten Link Users
Rakuten Mobile Email Service
Use our email service for free with Rakuten Mobile's domain (@rakumail.jp).
- *Data usage counts towards your plan.
- *Requires signup for Rakuten SAIKYO Plan and initial setup.
See Raku Mail (Features and Services)
Additional Functions Beyond Calling
Beyond calls and messages, easily make smartphone payments with Rakuten Pay, earn daily Rakuten Points, check the latest news, and more.

See the Details
of Rakuten Link Features

Guide to Using Rakuen Link

FAQ

Terms of Use

Must be contracted with Rakuten Mobile (Rakuten SAIKYO Plan).
For corporate plan users: Click here

Supported Models

Android Devices

Compatible with Rakuten Mobile products running Android 10 or later.

See Compatible Products

iOS Devices

Compatible with iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14, iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini, iPhone SE (3rd generation), iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone SE (2nd generation), iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XR, iPhone XS Max, iPhone XS, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE (1st generation), iPhone 6s, iPhone 6s Plus, all with iOS 14.4 or later.*5

*5 The app may become unavailable due to future OS updates. Rakuten Link usage is not guaranteed with Apple Beta Software.

Rakuten Link usage is not guaranteed with modified devices, OS, or emulators.

Rakuten Link Call and SMS Charges

Charges vary depending on the phone/messaging app used by the recipient.

When the Recipient is Using Rakuten Link

Calls and messages with Rakuten Link users: free for both Android and iOS users.

*Without Rakuten Link: Domestic calls cost 22 yen per 30 seconds. Calls from domestic to overseas and between overseas countries are charged per minute, varying by country/region, and are limited to eligible overseas areas.
SMS Charges: Domestic SMS are billed at 3.3 yen per 70 characters (double-byte). International SMS cost 100 yen (non-taxable) per 70 characters (double-byte), and are available only in eligible overseas locations.

When the Recipient is Not Using Rakuten Link

Your product may offer different features of the Rakuten Link service, as they can vary depending on the product you are using.

*Without Rakuten Link: Domestic SMS cost 3.3 yen per 70 characters (double-byte). Daily limit for sending SMS is 100.

Call Charges with Non-Rakuten Link Users

		Android	iOS
Outgoing Call Charges	From Japan to Japanese Numbers	Free *6	Free *6
	From Overseas to Japanese Numbers	Free *6	Free *6
	From Japan to International Numbers	Country/Region Rates *7	Country/Region Rates *7
	International to International Numbers	Country/Region Rates *7	Country/Region Rates *7
Incoming Call Charges	In Japan	Free *8	Rakuten Link app does not support call receiving. Use the standard iOS phone app for receiving calls. *9
Incoming Call Charges	Overseas	Free *8

Android
Outgoing Call Charges
From Japan to Japanese Numbers	From Overseas to Japanese Numbers
Free *6
From Japan to International Numbers	International to International Numbers
Country/Region Rates *7
Incoming Call Charges
In Japan	Overseas
Free *8

iOS
Outgoing Call Charges
From Japan to Japanese Numbers	From Overseas to Japanese Numbers
Free *6
From Japan to International Numbers	International to International Numbers
Country/Region Rates *7
Incoming Call Charges
In Japan	Overseas
Rakuten Link app does not support call receiving. 8 Use the standard iOS phone app for receiving calls. 9

*6 Calls to certain numbers, including other carriers’ connection services (starting with 0570) and specific numbers (such as 188), are not included in the free call offer. With the Rakuten Link app, calls can only be made and received from countries and regions outside Japan. For calls to other areas, a Wi-Fi connection is required.
*7 With Rakuten Link, outgoing calls are possible only in certain overseas countries and regions. For calls to other areas, a Wi-Fi connection is required. For a list of available countries/regions and call charges, see “International Calls (How to Use)”. Subscribers to “Unlimited International Calling” enjoy free calls in the applicable overseas locations.
*8 Incoming calls via Rakuten Link are limited to certain overseas countries and regions. For calls to other areas, a Wi-Fi connection is required.
*9 Using the standard iOS phone app, incoming calls outside Japan are permitted in designated countries and regions, with pay-as-you-go charges varying by location. In other areas, incoming calls require a Wi-Fi connection. For details on available locations and charges, see “International Calls (How to Use)”.

SMS Charges with Non-Rakuten Link Users

		Android	iOS
SMS Sending Charges	From Japan to Japanese Numbers	Free *10	Rakuten Link app does not support SMS sending. Use the standard iOS phone app for sending SMS. *11
	From Overseas to Japanese Numbers	Free *10
	From Japan to International Numbers	Eligible countries/regions: Free *10 Other countries/regions: ¥100 (non-taxable)/70 chars (double-bite)
	International to International Numbers
SMS Receiving Charges	In Japan	Free *10	Rakuten Link app does not support SMS receiving. Use the standard iOS phone app for receiving SMS. *12
SMS Receiving Charges	Overseas	Free *10

Android
SMS Sending Charges
From Japan to Japanese Numbers	From Overseas to Japanese Numbers
Free *10
From Japan to International Numbers	International to International Numbers
Eligible countries/regions: Free *10 Other countries/regions: ¥100 (non-taxable)/70 chars (double-bite)
SMS Receiving Charges
In Japan	Overseas
Free *10

iOS
SMS Sending Charges
From Japan to Japanese Numbers	From Overseas to Japanese Numbers
Rakuten Link app does not support SMS sending. Use the standard iOS phone app for receiving calls. *11
From Japan to International Numbers	International to International Numbers
Rakuten Link app does not support SMS sending. Use the standard iOS phone app for receiving calls. *11
SMS Receiving Charges
In Japan	Overseas
Rakuten Link app does not support SMS receiving. Use the standard iOS phone app for receiving calls. *12

*10 Sending and receiving SMS via Rakuten Link are limited to eligible countries and regions.
*11 Using the standard iOS app, sending SMS are possible only in specified overseas countries and regions. See “International SMS (How to use)” for details.
*12 Using the standard iOS app, receiving SMS are possible only in specified overseas countries and regions. See “International SMS (How to use)” for details.

Notes

To start using Rakuten Link for the first time, authentication is required using the phone number associated with your subscription to Rakuten SAIKYO Plan, along with the registered Rakuten ID.
If you switch to a new model and wish to use Rakuten Link on it, please review and agree to the 'Rakuten Link Terms of Service' and the 'Application Policy for Rakuten Link' again before use.
For devices with 'Anshin Control by i-Filter' enabled, entering the guardian account password is necessary when setting access permissions.
For optimal performance, it's recommended to set up Rakuten Link without a Wi-Fi connection, ensuring the antenna symbol is displayed.

We reserve the right to disconnect calls that may negatively impact our facilities, such as those continuing for an extended period.
If Rakuten Link is unable to receive messages due to the device being off, out of range, or a disruption in the contracted line, these messages will be stored on the Rakuten Link server. They will automatically be received once the service is available again.
During periods when your subscription is interrupted, calling and messaging capabilities are restricted to communication only between Rakuten Link users.
Before uninstalling Rakuten Link, ensure you log out. Failing to log out before uninstalling may result in an inability to receive calls or messages. If you uninstall Rakuten Link without logging out, reinstall it from "Google Play" or "App Store", log out, and then proceed to uninstall it.
Refer to our list of compatible models for Rakuten Link.
Rakuten Link is not guaranteed to function with the following scenarios:
- Operations or calls made via Bluetooth or linked to a device
- Using the service while connected to a VPN
- Operations and calls made outside the Rakuten Mobile network
- Malfunctions experienced when connected to Wi-Fi
- Any operation or call made on a dual SIM device with a non-Rakuten Mobile SIM set for mobile data, calls, or voice line
Incoming calls may not be received if 'Notification', 'Manner Mode', or 'Good Night Mode (Concentration Mode)' settings are enabled on the device.

Go Back to Rakuten SAIKYO Plan page

Rakuten Link

Enjoy Free Calls, Easy Payments, and Earn Points – All in One App!

Rakuten Link App Features

Unlimited Free Domestic Calls Even with Non-Rakuten Link Users

Economical International Calls

Free Messaging

Rakuten Mobile Email Service

Additional Functions Beyond Calling