SIM-ple and Swift
Get a Rakuten Mobile SIM and experience the ease staying connected! With just a few simple steps, you can swap your old SIM with a new one and start browsing, texting, and calling.
SIM card or eSIM,
that is the question.
SIM cardA physical card to be inserted
into your device.
Prefer hands-on approach?
PROs
Effortless SIM card replacementSmooth transition when upgrading your device.
CONs
Waiting time for SIM card delivery
At Rakuten Mobile, SIM card delivery is fast and efficient!
- In-store: Get your SIM card on the spot.
- Online: Receive your SIM card within 2 days.*
*Delivery times may take several days to a week based on customer screening status, weather, and delivery conditions.
eSIMIt’s digital, not physical.
All about speed and convenience?
PROs
Fast online activation*1
No need for physical SIM card replacement
Say goodbye to worries about losing or damaging your SIM card.
*1 For eSIM-compatible devices. Activation time subject to change based on screening status. Requires the latest version of “my Rakuten Mobile” app.
CONs
Limited device compatibility
Our eSIM is supported by a growing range of devices, including iPhone XS, XR, and newer, as well as the latest Android smartphones.
When using a smartphone purchased overseas, it’s recommended to check compatibility at our store.
Get More With
Rakuten Mobile SIM!
Dual SIM:
Your solution!
With Rakuten Mobile's Dual SIM support, you can keep your home country’s number active and get a local Japanese number – all on one phone!
*Dual SIM compatibility required.
*The link direct to Japanese. English page upcoming.
Switching to Rakuten
Mobile Is Easy
Worried about switching?
- No time to visit a shop
- Confused about research and preparation
- Unsure about fees...
Think applying online
sounds complicated?
Forget complicated
procedures.
Make your application by using documents you’ve already provided for other Rakuten Group services. *1
Seamless phone number
transfer
Our MNP One-Stop service*2 simplifies transferring your phone number to Rakuten Mobile.
Unbeatable value!
Whether you apply online or in-store, contract administration fee is free.
*1 Available if you have a contract with Rakuten Bank, Rakuten Securities, or Rakuten Life Insurance. Terms and conditions apply. Click here for details.
*2 Online-based application only. MNP reservation number required when transferring from a company that does not support MNP One-Stop service. Click here for details.
After applying
If you have
an eSIM-compatible smartphone,Get connected
in just 3 minutes!*3
No need to wait for a SIM card!
Simply download it online!
*3 When using eSIM with eSIM-compatible devices. May vary based on screening status. The latest version of the app required.
Switch to Rakuten Mobile SIM Now!
Follow these simple steps to get started!
- SIM card
- eSIM
Let’s make sure your device is compatible with Rakuten Mobile.
For devices sold in Japan before October 2021, you may need to perform quick “SIM unlock” procedure.
*Product and additional option fees are billed separately. **1 Speed may be restricted due to fair service provision or network environment. **2 Entry required. Points are rewarded as time-limited points after conditions are met, around two months later. **3 Some numbers excluded. Domestic calls only. **4 Some numbers excluded. ¥22/30s without Rakuten Link app. **5 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB. Coverage areas and conditions are subject to change. **6 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. **7 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. **8 Campaigns may be subject to change or cancellation without prior notice. Other conditions apply. Click here for more details.
Language
*This page is made in Japanese and translated into English. The Japanese text shall prevail if there is any conflict or inconsistency between these two texts.